Career Opportunities with ZoomInfo

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Careers At ZoomInfo
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At ZoomInfo our employees are our most valuable asset and we treat them as such. We provide extensive opportunities for professional growth in a fun, fast-paced and high-energy environment. ZoomInfo's culture encourages individual responsibility and team success. If you are results-driven, bright, passionate, energetic and want to join a team of outstanding professionals in building, marketing and selling the next breakthrough in B2B information services, the following positions may be waiting for you!


Salesforce Specialist

Department: Go-To-Market
Location: Waltham, MA

DiscoverOrg/ZoomInfo is seeking an Salesforce Specialist to be part of the Data Solutions Team, focusing on our automated data management solutions. You will work closely with our internal teams and customers to build relationships through technical onboarding, training and support. You will work with our customers to understand their needs, address questions about product functionality, and implement solutions designed to meet and exceed their business objectives.

Responsibilities:

  • Onboard new and existing clients by:
    • Developing a basic understanding of customer specific CRM, Sales Automation, and MarTech workflows
    • Providing guidance on how itegrations fit into those workflows
    • Overseeing hands-on implementations of applications
    • Troubleshooting basic product / environment related issues
  • Work closely with Sales Engineers and Client Services as a trusted advisor, especially during early stages of adoption
  • Work with internal and external stakeholders to gather feedback, communicate progress, and identify impactful product wins

Requirements:

  • Working knowledge of Salesforce, including query writing
  • Salesforce Admin experience is a plus
  • Proven business analysis and problem-solving experience
  • Working knowledge of API based integrations and data flow between systems
  • Basic understanding of technical troubleshooting methodology
  • Travel expectations possible: 10%

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law.

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