Career Opportunities with ZoomInfo

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Careers At ZoomInfo
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At ZoomInfo our employees are our most valuable asset and we treat them as such. We provide extensive opportunities for professional growth in a fun, fast-paced and high-energy environment. ZoomInfo's culture encourages individual responsibility and team success. If you are results-driven, bright, passionate, energetic and want to join a team of outstanding professionals in building, marketing and selling the next breakthrough in B2B information services, the following positions may be waiting for you!

IT Support Engineer

Department: Engineering
Location: Waltham, MA

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take the initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

As an IT Support Engineer on ZoomInfo’s Corporate IT Team, you will interact daily with employees at all levels of the organization. As a valued employee and team member, your ideas for any improvements to our processes will be welcomed.



  • Providing second and third-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as:, Windows 10, MAC, Windows Server 2012, Office365, ESXi, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary software
  • Preparing, repairing and deploying desktop computers, other office equipment
  • Experience with deploying software\imaging.
  • Managing, monitoring, and troubleshooting daily batch and backup processes
  • Helping with the planning and deployment of new and upgraded products
  • Helping to seek out and implement ways to make a system or process more efficient


  • Three plus years of current IT Support Experience
  • Prior warehouse operations/warehouse management system experience a plus
  • A high degree of technical aptitude and troubleshooting skills
  • A strong sense of customer service, meaning this isn’t a 9 to 5 job
  • Strong attention to detail and desire for organization
  • Experience in a helpdesk or other service-oriented IT role a large plus
  • Solid understanding of Microsoft and Apple technologies
  • Active directory experience, including Group Policy Objects and User Profiles
  • SQL knowledge highly preferred but not required
  • Unix/Linux (particularly FreeBSD/CentOS) knowledge/interest a plus
  • Ability to handle multiple tasks concurrently and prioritize appropriately
  • Familiarity with email, FTP, and HTTP technologies
  • Scripting ability, especially using Powershell, VBScript and/or PHP, a large plus
  • Ability to occasionally lift 40 lbs.
  • Experience with patch management solutions

Other traits we look for:

  • Excellent interpersonal and team building skills
  • An easy-going attitude and a strong sense of humor
  • A positive, people-oriented and energetic attitude
  • An analytical, creative, and innovative approach to solving problems
  • An interest in working hard and being challenged in a fast-paced environment, and having fun while doing

About ZoomInfo:

  • For over a decade, ZoomInfo has helped companies achieve their most important objective: profitable growth. Backed by a database that contains over 225 million businesspeople and 9.3 million businesses, our Growth Acceleration Platform dynamically puts sales and marketing professionals in position to identify, connect, and engage with qualified prospects.
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  • All qualified applications will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law.


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